Chief Operating Officer Peggy Huston
Peggy Huston currently serves as Campus Shared Services Chief Operating Officer. She has worked at UC Berkeley for fifteen years starting in the Computing and Network Services (CNS) division of the Information Services & Technology (IST) organization as a system administrator. Peggy began supervising a small team of individuals that managed projects for the unit director before accepting a position on the Transition Team in the IST re-organization where she managed the consolidation and re-design of business processes that had been decentralized across nine divisions. In 2007, Huston took the newly created position as Director of the Technology Program Office within the Office of the CIO, where she started the first program office on the campus. In 2010, she was named Director of the Operational Excellence (OE) Program Office for UC Berkeley.
As the Director of the OE Program Office, Peggy developed the strategy to achieve the program objectives and goals, and facilitated the governance process in alignment with that strategy. She managed the coordination of multiple simultaneous campus-wide projects and oversight of all functions within the program office to include project management, change management, financial management, risk management, communications, and success metrics. One of these projects was the development and implementation of Campus Shared Services at UC Berkeley.
Peggy holds a BS in Business Administration and Computer Information Systems, as well as an MBA in International Business from California State University, East Bay. She has earned various certifications for both project management and leadership. In July 2014, Peggy received the Leaders of Change award from the Network for Change and Continuous Innovation (NCCI) in Higher Education.
When she is not working, Peggy enjoys gardening, yoga, hiking, reading, and spending time with her family. In addition to being one of eight children so she has two grown children, a daughter, Megan, and a son, Rex, as well as twin granddaughters.
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Jerry is a seasoned IT Leader who has worked around the globe building and managing IT Shared Services organizations. He believes that collaboration, integrity, and a strong desire to achieve are key factors in reaching goals. Jerry’s interest is in establishing world class IT Customer Support teams focused on superior service and high performance.
Jerry uses his degrees in Applied Social Research, Psychology, and Education to develop his staff to their highest potential by building confidence and promoting team camaraderie – he enjoys working with others and likes helping others to succeed. In the words of a recent colleague, “Under Jerry’s leadership, the project progressed quickly and according to plans. Jerry was an excellent communicator; he kept relevant executives around the globe updated, consulted, recommended solutions, and proactively addressed issues. Working with Jerry has always been a pleasure.”
Janet is responsible for the development and execution of human resource delivery strategy across the CSS organization. She joined CSS in November 2015 after leading Kaiser Permanente’s National Human Resource Service Center in Alameda for 9 years. While at Kaiser Permanente, Janet led the successful transition of HR services to a centralized office, consolidating 9 regional human resource functions into a single, high performing Service Center. Additionally, she was able to create and implement process governance, change management, along with data analytics and metrics reporting. This led to greater organizational transparency.
Janet has more than 30 years of experience and expertise in human resources. Prior to joining CSS HR/APS, she spent her career holding a number of positions, with both consulting firms and human resources outsourcing firms where she provided expertise to business and organizations on a variety of human resource, benefits, compensation, payroll, and payroll tax matters.
A frequent speaker at Human Resource and Process Improvement conference throughout the U.S., Janet holds a Bachelor of Science degree in Health and Human Services from The Pennsylvania State University as well as various certifications. Those include SPHR – SCP from the Society of Human Resource Management, Certified Compensation Professional, and Certified Benefits Professional from the World at Work Society.
George is a Lean Six Sigma Certified Master Black Belt who graduated from UC Davis with majors in Mathematics and Statistics and a minor in Education.
George joined UC Berkeley in late 2011 as one of the first CSS employees. He helped build the foundation of CSS for IT, RA and all supporting systems. He brings over 25 years of experience leading operations, developing people, and improving processes and performance. He has improved processes in just about every area of an organization including Research Administration processes at Lawrence Berkeley National Laboratory; IT and Financial processes at Sun Microsystems and Merrill Lynch; Sales and Operations processes at GE; and built a shared service model for Human Resources at a Silicon Valley company.
He is strong believer in listening and advocating for the customer, along with using data and measurements to make decisions. His experience has taught him to apply the right process improvement tool to the right problem in the right situation.
In his role, Javier provides HR Business Partner support and is the HR strategic advisor to CSS. He leads our CSS-wide performance review cycle and manages the CSS priority project that will ensure all CSS staff have clear and accurate job descriptions. Additionally, Javier leads Learning & Development activities for CSS as well as Facilities Management. In these roles, he will work with Directors, managers, and supervisors to assess the strengths and opportunities for our organization, for our functional areas, and for all of us who work at CSS; and, he will create CSS’ first organization-wide strategic plan for workforce development. Javier will also serve on the CSS Senior Leadership Team where he will contribute his expertise of creating a positive, team environment with his passion for coaching, learning and leadership.
Javier comes to the role with nearly 20 years of experience in HR leadership, in industry and in higher education. Additionally, Javier has a Master’s Degree in Organization and Leadership from the University of San Francisco.
Cathy has over 30 years of experience on the Berkeley campus and was named Executive Director for Engineering Research Support Organization (ERSO) in 2010, working under the guidance of CoE leadership. Prior to this appointment, Cathy was the Deputy Director for ERSO since 2005. From 1998 to 2005 Cathy served as the Department Manager and Functional Director in Molecular and Cell Biology overseeing Budget, Finance and Business, and Research Administration. Cathy has served in various capacities in managing and supporting instructional programs, technical facilities and department research administration in Biological Sciences here on the Berkeley campus.
Cathy lead efforts in system design, development and implementation of the ERSO Intranet, a web based online business portal that serves as the frame work and IT infrastructure in utilizing technology to promote efficiency, transparency and compliance. Cathy has established and fine-tuned metrics for ERSO research administration and business services in an on-going process to measure work productivity and outcome. Cathy’s strong leadership and focus on quality has enabled ERSO to develop a workplace climate that attracts and retains staff who value professional excellence and customer service. Through her extensive work experience, Cathy developed her strong leadership skills and ability to manage resources and facilitate change efforts with emphasis on community building, accountability, service commitment and communication.
John Kaso has been Assistant Dean for two schools on campus, the Director of Research and Enterprise Services, and now is the Service Director for CSS Team 9. The Team has over 100 staff and is spread across campus in 15 different buildings, serving over 500 research principal investigators and 100 research centers, institutes and administrative units in the Vice Chancellor for Research control unit. Team 9 manages over one billion in sponsored research awards.
After a Jesuit education, John also served for more than 20 years in the United States Navy, where he honed his leadership skills. John ascribes to the idea of “servant leadership,” he feels best when he can lead people to exceed their own expectations. A highly decorated veteran, he served aboard several combatant vessels, in many duty stations, and areas of operations around the world. His last assignment was as the Executive Officer of the Oakland Navy Supply Center.
John is a U.S. Rowing referee; he enjoys reading crime mysteries and U.S. history. He serves on the Board of Directors for Loved Twice, a nonprofit that collects and redistributes clothing for newborns. He is married to Kim (Eubanks) Kaso, of New Wilmington, PA, and they have three children: Kate, Tory and Sam. Kate is a lawyer in San Francisco, Tory is a political activist in New York, and Sam is an artist in Alameda.
Lori Tannyhill is happy to return “home” to UC Berkeley after a 15 year career with Deloitte Services where most recently, she held the position as the West Region Business Advisor in their National Meeting Services group. Overall, Lori comes to Campus Shared Services with 14 years of UC Berkeley experience and also brings her passion to expand the University’s mission of teaching, research and public service. She has an extensive background in operations management, service delivery, process improvement and organizational streamlining. Lori excels with a collaborative leadership style and a consultative approach to serving her clients. A UC Berkeley alumna herself, she earned a Bachelor of Science degree in Clinical Nutrition and is a registered Dietician. In addition to her contributions to UC Berkeley and Deloitte, Lori worked as a Registered Dietician for Kaiser Permanente, in private practices, as well as in hospitality management.
As CSS Service Director for Teams 1 & 3, Lori serves as the main CSS point of contact with her campus teams and is responsible for overall service satisfaction and problem resolution.
Seana first came to the UC Berkeley campus in 2002 as an undergraduate transfer student, majoring in English with a minor in Linguistics. Before coming to Berkeley, she worked in the high-end hospitality industry in the Monterey Bay area at properties including the Inn at Spanish Bay and the Park Hyatt Carmel. After graduating, Seana worked in the School of Public Health for more than seven years, serving both its research and academic missions. She managed multi-million dollar budgets and was responsible for a multitude of sponsored research and training, financial, administrative, and human resource functions.
In February 2012, Seana joined the Campus Shared Services (CSS) Implementation Team as a project consultant. In partnership with the Assistant Vice Provost for Academic Personnel, she designed the approach and then led a campus wide workgroup of subject matter experts to lay the groundwork for the Academic Personnel Support function within CSS. In addition, Seana provided primary support to the Research Administration Planning Team and its associated subgroups. She authored, “A Briefing on the Current State of Decentralized Research Administration Operations,” and “A Location Analysis of Research Administration Staff and the Faculty They Support.” Supported by data collection and analysis, these reports were used to inform decision-making relative to the research administration function within CSS.
In August 2013, Seana was named CSS Service Director for the Colleges of Chemistry, Letters & Science, and Natural Resources (Team 4). In this role, she combines her service focus and campus experience to serve as a conduit for communication between CSS and the colleges’ key stakeholders. As a single point-of-contact for issue escalation and mainspring for cross-functional issue resolution, and as an advocate for both the colleges and CSS, Seana works to ensure a smooth transition for Team 4 units to CSS in both their pre- and post-implementation periods. Seana is a two-time recipient of the Chancellor’s Outstanding Staff Award, and a two-time recipient of the School of Public Health’s Sally Bellows Community-Building Award.