Peggy Huston, Chief Operating Officer (COO) for Campus Shared Services
In 2000, Peggy began her UC Berkeley career as a system administrator in the Computing and Network Services (CNS) division in Information Services & Technology (IST). She supervised a small project management team before accepting a position on the Transition Team in the IST reorganization where she managed the consolidation and redesign of decentralized business processes across nine divisions. In 2007, Huston took on the newly created position of Director of the Technology Program Office within the Office of the CIO, starting the first program office on the campus. In 2010, she was named Berkeley’s Director of the Operational Excellence (OE) Program.
As OE Director, Peggy developed the strategy for achieving program objectives and goals, and facilitated the governance process in alignment with that strategy. She managed the coordination of multiple simultaneous campus-wide projects along with overseeing program office functions, including project management, change management, financial management, risk management, communications and metrics. One of these projects was the development and implementation of Campus Shared Services at UC Berkeley.
Peggy holds a BS in Business Administration and Computer Information Systems, as well as an MBA in International Business from California State University, East Bay. She has earned various certifications for both project management and leadership. In July 2014, she received the ‘Leaders of Change’ award from the Network for Change and Continuous Innovation (NCCI) in Higher Education.
When not working, Peggy enjoys gardening, yoga, hiking, reading and spending time with her family. In addition to being one of eight children, she has two grown children – a daughter, Megan, and son, Rex, as well as twin granddaughters.
Look here to see a high-level organization chart for CSS.
Functional and Operational Directors
Jerry is a seasoned IT Leader who has worked around the globe building and managing IT Shared Services organizations. He believes that collaboration, integrity, and a strong desire to succeed are key factors in reaching goals. Jerry’s interest is in establishing world class IT Customer Support teams focused on superior service and high performance.
Jerry uses his degrees in Applied Social Research, Psychology, and Education to develop his staff to their highest potential by building confidence and promoting team camaraderie – he enjoys working with others and likes helping others. In the words of a recent colleague, “Under Jerry’s leadership, the project progressed quickly and according to plans. Jerry was an excellent communicator; he kept relevant executives around the globe updated, consulted, recommended solutions, and proactively addressed issues. Working with Jerry has always been a pleasure.”
Janet is responsible for developing and executing human resource delivery strategy across the CSS organization. She joined CSS in November 2015 after leading Kaiser Permanente’s National Human Resource Service Center in Alameda for nine years. While at Kaiser, Janet led the successful transition of HR services to a centralized office, consolidating nine regional human resource functions into a single, high performing Service Center. Additionally, she created and implemented process governance and change management, along with data analytics and metrics reporting, leading to greater organizational effectiveness.
A frequent speaker at Human Resource and Process Improvement conferences throughout the U.S., Janet has more than 30 years of experience and expertise in human resources. Prior to joining CSS HR/APS, she held a number of consulting positions with human resources outsourcing firms, providing expertise to businesses and organizations in human resource, benefits, compensation, payroll and payroll tax matters.
Janet holds a Bachelor of Science degree in Health and Human Services from Pennsylvania State University as well as various certifications, including SPHR – SCP from the Society of Human Resource Management, Certified Compensation Professional, and Certified Benefits Professional from the World at Work Society.
Cynthia Weekley has been a member of the UC Berkeley campus community since 2001. She first joined Central Human Resources in Employment Services. In 2005, she joined the ERSO team as the Human Resources Director and helped launch the organization. In January 2018, she was named the Regional (Executive) Director for ERSO and continues to serve as the HR Director for the College of Engineering. Cynthia has worked on numerous campus committees and advocates for efficient administrative organizations, processes and systems.
Prior to joining UC Berkeley, Cynthia spent her time working in the private sector holding various HR leadership roles. Cynthia earned a BA in Communications from St. Mary’s College of California and a MS in HR Strategic Management from Golden Gate University.
Cynthia is committed to providing exceptional service to her customers and works to instill this philosophy in the College of Engineering and the ERSO team. Over the years, Cynthia has been honored with two Chancellor’s Outstanding Staff Awards.
George is a Lean Six Sigma Certified Master Black Belt who graduated from UC Davis with majors in Mathematics and Statistics and a minor in Education.
George joined UC Berkeley in late 2011 as one of the first CSS employees. He helped build the foundation of CSS for IT, RA and all supporting systems. He brings over 25 years of experience leading operations, developing people, and improving processes and performance. He has improved processes in just about every area of an organization including Research Administration processes at Lawrence Berkeley National Laboratory; IT and Financial processes at Sun Microsystems and Merrill Lynch; Sales and Operations processes at GE; and built a shared service model for Human Resources at a Silicon Valley company.
He is strong believer in listening and advocating for the customer, along with using data and measurements to make decisions. His experience has taught him to apply the right process improvement tool to the right problem in the right situation.
Lori Tannyhill is happy to return “home” to UC Berkeley after a 15 year career with Deloitte Services where she held the position of West Region Business Advisor in their National Meeting Services group. Lori comes to Campus Shared Services with 14 years of previous UC Berkeley experience, and brings her passion to expand the University’s mission of teaching, research and public service. She has an extensive background in operations management, service delivery, process improvement and organizational streamlining. Lori excels with a collaborative leadership style and a consultative approach to serving her clients. A UC Berkeley alumna herself, she earned a Bachelor of Science degree in Clinical Nutrition and is a registered Dietician. In addition to her contributions to UC Berkeley and Deloitte, Lori worked as a Registered Dietician for Kaiser Permanente, in private practice and hospitality management.
As a CSS Service Director, Lori serves as the CSS point of contact for campus and is responsible for overall service satisfaction and problem resolution.
Samantha is a proud UC Berkeley alum who has over 15 years of management, pre/post award, finance and systems experience at various levels at UC and UC-affiliated institutions. She brings that knowledge and experience to her role as the new Service Region Director for the region including the College of Chemistry and Division of Mathematical and Physical Sciences. The goal of the new Service Regions is to provide seamless integrated administrative services including research administration, HR, purchasing, travel reimbursement and other aspects of administration that require collaboration among academic units and many campus agencies to meet UCB’s teaching and research missions. Samantha is an integral part of helping to lay the foundation for subsequent Regions that will support Academic units.
Before joining CSS, Samantha was the Sr. Associate Director for Operations and Training in the Office of Sponsored Research at UC San Francisco, supporting an annual volume of approximately 6,000 proposal submissions and 3,200 awards with 145+ staff members. She was instrumental in the creation and support of the Pre-Award shared service unit. Prior to that, Samantha managed Research Administration support in the departments of Medicine and Radiology.
Samantha earned her B.A., in Economics and Legal Studies from UC Berkeley, and is currently working towards her Masters in Public Administration, Public Finance from SF State University, on track for 2018.