Peggy Huston, Chief Operating Officer (COO) for Campus Shared Services
In 2000, Peggy began her UC Berkeley career as a system administrator in the Computing and Network Services (CNS) division in Information Services & Technology (IST). She supervised a small project management team before accepting a position on the Transition Team in the IST reorganization where she managed the consolidation and redesign of decentralized business processes across nine divisions. In 2007, Huston took on the newly created position of Director of the Technology Program Office within the Office of the CIO, starting the first program office on the campus. In 2010, she was named Berkeley’s Director of the Operational Excellence (OE) Program.
As OE Director, Peggy developed the strategy for achieving program objectives and goals, and facilitated the governance process in alignment with that strategy. She managed the coordination of multiple simultaneous campus-wide projects along with overseeing program office functions, including project management, change management, financial management, risk management, communications and metrics. One of these projects was the development and implementation of Campus Shared Services at UC Berkeley.
Peggy holds a BS in Business Administration and Computer Information Systems, as well as an MBA in International Business from California State University, East Bay. She has earned various certifications for both project management and leadership. In July 2014, she received the ‘Leaders of Change’ award from the Network for Change and Continuous Innovation (NCCI) in Higher Education.
When not working, Peggy enjoys gardening, yoga, hiking, reading and spending time with her family. In addition to being one of eight children, she has two grown children – a daughter, Megan, and son, Rex, as well as twin granddaughters.
Look here to see a high-level organization chart for CSS.
Jerry is a seasoned IT Leader who has worked around the globe building and managing IT Shared Services organizations. He believes that collaboration, integrity, and a strong desire to succeed are key factors in reaching goals. Jerry’s interest is in establishing world class IT Customer Support teams focused on superior service and high performance.
Jerry uses his degrees in Applied Social Research, Psychology, and Education to develop his staff to their highest potential by building confidence and promoting team camaraderie – he enjoys working with others and likes helping others. In the words of a recent colleague, “Under Jerry’s leadership, the project progressed quickly and according to plans. Jerry was an excellent communicator; he kept relevant executives around the globe updated, consulted, recommended solutions, and proactively addressed issues. Working with Jerry has always been a pleasure.”
Janet is responsible for developing and executing human resource delivery strategy across the CSS organization. She joined CSS in November 2015 after leading Kaiser Permanente’s National Human Resource Service Center in Alameda for 9 years. While at Kaiser Permanente, Janet led the successful transition of HR services to a centralized office, consolidating 9 regional human resource functions into a single, high performing Service Center. Additionally, she created and implemented process governance and change management, along with data analytics and metrics reporting, leading to greater organizational transparency.
A frequent speaker at Human Resource and Process Improvement conferences throughout the U.S., Janet has more than 30 years of experience and expertise in human resources. Prior to joining CSS HR/APS, she held a number of consulting positions with human resources outsourcing firms, providing expertise to businesses and organizations in human resource, benefits, compensation, payroll and payroll tax matters.
Janet holds a Bachelor of Science degree in Health and Human Services from Pennsylvania State University as well as various certifications, including SPHR – SCP from the Society of Human Resource Management, Certified Compensation Professional, and Certified Benefits Professional from the World at Work Society.
George is a Lean Six Sigma Certified Master Black Belt who graduated from UC Davis with majors in Mathematics and Statistics and a minor in Education.
George joined UC Berkeley in late 2011 as one of the first CSS employees. He helped build the foundation of CSS for IT, RA and all supporting systems. He brings over 25 years of experience leading operations, developing people, and improving processes and performance. He has improved processes in just about every area of an organization including Research Administration processes at Lawrence Berkeley National Laboratory; IT and Financial processes at Sun Microsystems and Merrill Lynch; Sales and Operations processes at GE; and built a shared service model for Human Resources at a Silicon Valley company.
He is strong believer in listening and advocating for the customer, along with using data and measurements to make decisions. His experience has taught him to apply the right process improvement tool to the right problem in the right situation.
Javier provides HR Business Partner support and is the HR strategic advisor to CSS. In these roles, he works with directors, managers, and supervisors to assess organizational and functional area strengths and opportunities. He is creating the first CSS-wide strategic plan for workforce development. He leads the CSS-wide performance review cycle and has implemented the CSS priority project to ensure CSS staff have clear and accurate job descriptions. Additionally, Javier oversees Learning & Development and Facilities Management for CSS. Javier also contributes his expertise in creating a positive, team environment with his passion for coaching, learning and leadership on the CSS Senior Leadership Team.
Javier joined UC Berkeley/CSS in 2015 and has nearly 20 years of experience in HR leadership in industry and higher education. He holds a Master’s Degree in Organization and Leadership from the University of San Francisco.
Cynthia Weekley has been a member of the UC Berkeley campus community since 2001. She first joined Central Human Resources in Employment Services. In 2005, she joined the ERSO team as the Human Resources Director and helped launch the organization. Currently, she is serving as the HR Director for the College of Engineering and ERSO and the Interim ERSO Executive Director. Cynthia has worked on numerous campus committees and advocates for efficient administrative organizations, processes and systems.
Prior to joining UC Berkeley, Cynthia spent her time working in the private sector holding various HR leadership roles. Cynthia earned a BA in Communications from St. Mary’s College of California and a MS in HR Strategic Management from Golden Gate University.
Cynthia is committed to providing exceptional service to her customers and works to instill this philosophy in the College of Engineering and the ERSO team. Over the years, Cynthia has been honored with two Chancellor’s Outstanding Staff Awards.
Shivani joined CSS as a manager in Business and Financial Services (B&FS) from the early days of CSS’ inception. She has expanded that role and is now responsible for the entire B&FS function, providing service to nearly all of the Berkeley campus. In this role, she is also responsible for process improvements and the overall strategy to make operations more efficient for clients.
Shivani has been with UC Berkeley for over 10 years. Before joining CSS, Shivani worked on the research side of campus as a research supervisor for the School of Engineering and then moved onto capital projects as an accounting manager. With her good understanding of the University’s operational needs, Shivani has been able to use this knowledge in leveraging process improvements to develop more standard processes throughout campus.
John Kaso, Service Director for CSS Team 9, has been the Assistant Dean for two schools at UC Berkeley as well as the Director of Research and Enterprise Services. CSS Team 9 manages over one billion in sponsored research awards, serves over 500 research principal investigators and 100 research centers, institutes and administrative units, and has over 100 staff spread across 15 campus buildings under the Vice Chancellor for Research control unit.
After a Jesuit education, John served for more than 20 years in the United States Navy where he honed his leadership skills. John ascribes to the idea of “servant leadership,” and feels best when he can encourage people to exceed their own expectations. A highly decorated veteran, he served aboard several combat vessels in various duty stations and areas of operations around the world. His last assignment was as Executive Officer of the Oakland Navy Supply Center.
John is a U.S. Rowing referee, and enjoys reading crime mysteries and U.S. history. He serves on the Board of Directors for Loved Twice, a nonprofit that collects and redistributes clothing for newborns. He and his wife Kim (Eubanks), have three children: Kate, Tory and Sam. Kate is a lawyer in San Francisco, Tory is a political activist in New York, and Sam is an artist in Alameda.
Lori Tannyhill is happy to return “home” to UC Berkeley after a 15 year career with Deloitte Services where she held the position of West Region Business Advisor in their National Meeting Services group. Lori comes to Campus Shared Services with 14 years of previous UC Berkeley experience, and brings her passion to expand the University’s mission of teaching, research and public service. She has an extensive background in operations management, service delivery, process improvement and organizational streamlining. Lori excels with a collaborative leadership style and a consultative approach to serving her clients. A UC Berkeley alumna herself, she earned a Bachelor of Science degree in Clinical Nutrition and is a registered Dietician. In addition to her contributions to UC Berkeley and Deloitte, Lori worked as a Registered Dietician for Kaiser Permanente, in private practice and hospitality management.
As CSS Service Director for Teams 1 & 3, Lori serves as the CSS point of contact for her campus teams and is responsible for overall service satisfaction and problem resolution.
Seana first came to UC Berkeley in 2002 as an undergraduate transfer student, majoring in English with a minor in Linguistics. Before coming to Berkeley, she worked in high-end hospitality services at the Inn at Spanish Bay and the Park Hyatt Carmel in the Monterey Bay area. After graduating, Seana worked in the School of Public Health for more than seven years, serving both its research and academic missions. She managed multi-million dollar budgets and was responsible for a multitude of sponsored research and training, financial, administrative and human resource functions.
Seana joined the Campus Shared Services (CSS) Implementation Team as a project consultant in 2012. In partnership with the Assistant Vice Provost for Academic Personnel, she designed the approach and then led a campus wide workgroup of subject matter experts to lay the groundwork for CSS’ Academic Personnel Support function. In addition, Seana provided support to the Research Administration Planning Team and its associated subgroups. She authored, “A Briefing on the Current State of Decentralized Research Administration Operations,” and “A Location Analysis of Research Administration Staff and the Faculty They Support.” Supported by data collection and analysis, these reports were used for decision-making relative to the research administration function within CSS.
In 2013, Seana became the CSS Service Director for the Colleges of Chemistry, Letters & Science, and Natural Resources (Team 4). In this role, she combines her service focus and campus experience to serve as a conduit for communication between CSS and the colleges’ key stakeholders. As the point-of-contact for issue escalation and resolution, and as an advocate for both the colleges and CSS, Seana has ensured a smooth transition for Team 4 units to CSS. Seana is a two-time recipient of the Chancellor’s Outstanding Staff Award, and a two-time recipient of the School of Public Health’s Sally Bellows Community-Building Award.