The Operational Excellence Program Office receives Business & Financial Services (B&FS), Human Resources/Academic Personnel Support (HR/APS), and Information Technology (IT) support from Campus Shared Services (CSS).
John Kaso is the Service Director for The Operational Excellence Program Office. The Service Director is responsible for integration across the four CSS service areas and overall service quality. If you have any questions about CSS, you may contact John at: firstname.lastname@example.org, or 510-664-4128.
Business & Financial Services (B&FS)
Should you experience any issues with the services you receive from CSS B&FS, please contact:
- Albert Liu, B&FS Interim Contact, Purchasing, email@example.com, 510-664-9385
- Azar Golpayegani, B&FS Supervisor, T&E, firstname.lastname@example.org, 510-664-9374
- Shivani Bhatia, Manager, email@example.com, 510-664-9526
Human Resources/ Academic Personnel Support (HR/APS)
HR Partner: Annabel Paragas, firstname.lastname@example.org, 510-664-9778
Should you experience any issues with the service you receive from CSS HR/APS, please contact:
- Rob Fredrickson, HR/APS Service Delivery Supervisor, email@example.com, 510-664-9508
- Anita Bailey, HR/APS Service Delivery Manager, firstname.lastname@example.org, 510-664-9649
Information Technology (IT)
The Berkeley campus is comprised of multiple “zones.” A supervisor and a team of technicians provide support to the departments in their zone. To see the zone and supervisor for your specific unit/building, check out the current CSS IT Zone Support Map.