August 10, 2017
CSS has learned that scheduled maintenance work (1-day) for many enterprise systems, like HCM, BFS, BearBuy, the Travel & Entertainment (T&E) system, as well as the Blu Portal, will occur on Friday, August 18th. Because these systems will be unavailable that day, there will be some impacts to services that CSS provides the campus:
- Separations and Funding Change requests in ServiceNow: As HCM is integrated with these request types, you’ll be able to submit these ServiceNow tickets when the system is back online on August 19th. (Or, you can submit them prior to 8/18 but please know that CSS too, will not have access to HCM until it’s back online.)
- BearBuy: Because campus purchasing requests and voucher payments/approvals will be unavailable, this will slightly delay regular processing time. If you have any critical, time-sensitive purchasing transactions, please contact your respective B&S supervisor.
- BFS: Access to financial journals, budget uploads, closeouts, and chartfield validations will also be unavailable. CSS’ ability to process financial transactions will be briefly postponed until the system is back online.
- T&E: As CSS will not have access to the T&E system, this will have a similar effect to processing time. CSS will ensure that the processing of of T&E transactions resumes once the system is back online.
Related outage messages and details appear on the Blu home page, the Information Systems & Technology Service Status page, Berkeley Jobs, and the Berkeley Human Resources Systems page.
We also learned there will be additional scheduled maintenance days on Nov. 17, 2017, Feb. 9, 2018 and May 11, 2018. Look for more information on our CSS home page closer to those dates.
We apologize for any inconvenience. If you have any specific questions, you may contact your respective CSS HR Partner or CSS Business & Financial Services (B&FS) supervisor.
Don’t know who your key CSS contacts are? Find your department name in the FIND YOUR UNIT PROFILE PAGE in the far-left panel on the homepage of the CSS website.