Archive for News – Page 2

Changes to B&FS Satellite Support Offices at Evans/Giannini Halls

Revised/Updated November 13, 2017

Due to the minimal amount of requests received over the past few months at Evans Hall and Giannini Hall, CSS has suspended the Drop-Box Services at both locations. Going forward, please send (hard copy) Travel and Entertainment (T&E) reimbursement requests and all documentation directly to Campus Shared Services via campus mail to:

Campus Shared Services – Travel and Entertainment

1608 Fourth St., Berkeley, CA 94710 – mail code 7600

_________________________________________________________________________

June 26, 2017

Campus Shared Services (CSS) Business & Financial Services (B&FS) is losing their office space at Evans Hall used for our Satellite Support Office for Travel & Entertainment (T&E) and Procurement (Purchasing) assistance. We’re currently searching for alternative space on campus. As a result, the in-person support at Evans Hall will be suspended effective 6/29/17.

For the convenience of campus customers, there will be a “drop-box” installed on the door outside room 459 (the same location CSS uses for New Hire Onboarding activities) for those that want to drop off their T&E requests. This box will be accessible at all times and B&FS will monitor and pick up all requests that have been dropped off. Please note: the drop box at 40 Giannini Hall continues to be available as an alternative – it’s at cubicle 40-24.

Our B&FS Satellite Support Locations web page will have those details once we have secured a new campus location.

Threatening Fliers on Printers/Fax Machines

Updated May 31, 2017

Several campus departments reported receiving threatening fliers on printers and fax machines over the holiday weekend. The FBI, in conjunction with UCPD, has determined that the threats are not credible.

If you notice unwanted printouts happening in your department, please contact the CSS IT Service Desk (submit online ticket or email itcsshelp@berkeley.edu) as soon as possible to assist in securing your printers and report the security issue to the Information Security and Policy team.

For any continued updates and/or details about how UCPD is collaborating with authorities for these incidents, check out this page on the Technology @Berkeley website.

 

New IT Equipment Catalog

January 17, 2017

Do you need to order computer equipment or upgrade your existing equipment? CSS IT has just made it easier to view our standard selections. You can check out all of our options in the new IT Equipment catalog!

Once you’ve decided, follow this process to start your order.

June 2016 Metrics

Controller’s Office announces fiscal close deadlines

May 13 2016

This week, the Controller’s Office announced that fiscal close information for FY2015-16 is now available on the web at:

http://controller.berkeley.edu/departments/financial-accounting-controls/fiscal-close-information

Though this year’s fiscal closing steps and deadlines are similar to those in previous years, we’ve simplified it. For tasks in which Campus Shared Services plays a role (denoted by **), the deadlines listed already have CSS timeframes incorporated; no second set of CSS dates are needed. Please review the information to ensure that all relevant steps are taken according to the schedule. Submitting requests to CSS by the dates listed will ensure that they are processed in accordance with campus year-end timelines and guidelines.

If you have any questions about the fiscal close process, you can contact your CSS Service Director, CSS Human Resources Partner, or your Business & Financial Services manager or supervisor.

What you need to know about the BFS cyberattack

March 2, 2016

  • On Friday, Feb. 26, 2016 the campus announced that it is mailing notification letters to about 80,000 current and former students, employees, and vendors about a cyberattack on a UC Berkeley system that stored their Social Security numbers and/or bank account numbers.

  • Those impacted would have received a payment from UC Berkeley as a student, employee, or vendor estimated between the time period of 2004 through 2015. Most were non-salary payments.

  • There is no evidence that this sensitive information was actually accessed, used or acquired. Notices are being mailed so that individuals can be alert to signs of any possible misuse of their information.

  • If you are among those potentially impacted, you will receive a letter in the next few days from ID Experts on behalf of UC Berkeley. Each letter has a unique activation code to sign up for free credit monitoring services, insurance information, and other resources.

For more information, please review these FAQs or call toll free at 844-746-4685 (international 503-520-4458).

BFS resumes normal operations

January 11, 2016

The Berkeley Financial System (BFS) and ancillary systems that interact with BFS – including BearBuy and the Travel & Entertainment reimbursement system – are back online.

This outage had a significant impact on campus business and Business & Financial Services will be working diligently to get the pending requests processed as quickly as possible.

Contact the BFS/BAIRS help desk at 510-664-9000 (Option 1) for additional questions.

January 2016 CSS Update

January 8, 2016

The second issue of the “CSS Update,” our communication effort to keep you, our campus partners, informed has been released.

Our goal is that this update provides you the information you need to provide timely feedback and prepare for changes. For more in-depth information, please continue to turn to your CSS Service Director and the supplemental information that is linked to within the document.

Please take our 30-second survey to help us continually improve upon this communication and make it meaningful for you.

The Impact of the BFS Outage for CSS campus customers

January 7, 2016

The Berkeley Financial System (BFS) and ancillary systems that interact with BFS – including BearBuy and the Travel & Entertainment reimbursement system – have been taken offline to investigate potential security risks. BFS will remain offline until approximately Monday, January 11, 2016.

We realize this outage has a significant impact on campus business. A list of impacted systems and workarounds is available on the System Status page. Here’s what CSS is doing as a result.

Business & Financial Services

B&FS has been working with Supply Chain Management for emergency purchases. Departments can contact B&FS or use their own bluCards for low value purchases. Contact your department’s Campus Buyer for major purchases (over $4999).

B&FS has processed a number of emergency orders from campus units using CSS bluCards.

IT

IT is seeing increased call volume and number of tickets related to the outage. IT will post updates to the System Status page dynamically as information becomes available.

More Information

Visit the Technology website for more information about the outage.

Contact CSS IT or the BFS/BAIRS help desk at 510-664-9000 (Option 1) for additional questions.

Campus Resources for Lab or Office Supplies

The MCB Storerooms in Barker Hall and Life Sciences Addition are available to the entire campus.  They are currently fully functional and while they primarily carry laboratory supplies (chemicals, enzymes, labware, etc.), they also offer office supplies.

To learn more, visit: http://mcb.berkeley.edu/lsa/storeroom/index.html or http://mcb.berkeley.edu/barker/storeroom/index.html.

To open a new account with a valid chartstring, visit: http://mcb.berkeley.edu/barker/storeroom/forms.html.

ServiceNow is Live for CSS HR/APS!

November 30, 2015

Starting today, November 30, 2015 – CSS Human Resources/Academic Personnel Support uses ServiceNow to manage campus service requests. This means improved ticketing, faster service, and more visibility into your service requests.

For the fastest service – rather than calling or emailing CSS, you can submit your HR requests and any associated forms via the ServiceNow links on the HR/APS webpage.

Want to learn more about ServiceNow? Our ServiceNow Resources page has updated training videos, a new Technical User Guide, and some “Quick Tips to Using ServiceNow” to get you started.