ServiceNow for CSS HR/APS
The ServiceNow ticketing and workflow system uses online forms and workflows for many commonly requested services. It offers real-time, online visibility into the status of your service request(s).
Training Resource Library
Click the icons below for ServiceNow job aids and videos:
- Submit an online request/ticket. (If you just have a quick question or need to report a problem, you can simply use the “Ask an HR Question/Report an HR Problem” ticket option.)
- Already have an open request/ticket and want to check on the status? Use this link to the ServiceNow Employee Self Service Page. You can take a look at all your HR requests (and IT requests too!)
- Need to know who your unit’s “Approval Gatekeeper” is? Check this list.
Want more information?
Check with your HR Partner or Regional Director about ServiceNow within your unit.
(To find your HR Partner and/or Service Director, use the “FIND YOUR SERVICE TEAM” section on the home page of the CSS website and go to your respective Region. Or, if you don’t know your Region, go to the home page of the new Berkeley Regional Services (BRS) website and use this “FIND YOUR REGION” tool.