September 10, 2018
(The following is an excerpt from a joint CSS IT and Information Services & Technology email that was shared with the campus IT community on 9/10/18).
In the spirit of continuous improvement, a new dashboard has been developed where you can see, at-a-glance, the status of the various Berkeley IT systems: from Wi-Fi to Cal Central, bCourses to BFS (Berkeley Financial System) and beyond.
Enhancements for the new system status page include an interactive, user-friendly dashboard making it more visually appealing and easier to read. The page was designed with our campus community in mind and color-coded to quickly scan:
- Green means go. If a system is experiencing no issues and available, you’ll see green.
- Red indicates there is a problem. If there are any issues making a system unavailable, you’ll see red. You can then select the red icon for details about the problem or scroll through the page to review all active system issues.
As always, if you are experiencing issues with a system you are using that doesn’t appear on the dashboard, please report the incident so the CSS IT group can look into it further.
Check it Out
View the new system status dashboard here. If you had the old status page bookmarked, you will automatically be redirected to the new dashboard. Your feedback is very important to us as we work to make this tool as useful as possible. This new dashboard was developed through a collaboration between Campus Shared Services Information Technology (CSS IT) and Information Services & Technology (IST). Please send us your feedback, suggestions, or comments to integrate into future versions of the page.
If you need help or encounter any issues using the new dashboard, please contact the CSS IT Service Desk at firstname.lastname@example.org or at (510) 664-9000, option 1.
Larry Conrad, Associate Vice Chancellor for IT and Chief Information Officer
Lyle Nevels, Assistant Vice Chancellor for IT and Deputy Chief Information Office
Jerry Yerardi, Associate CIO for Campus Shared Services and Director of CSS IT